Frequently asked questions

Questions about audio conferencing

1. How can I set up a audio conference at For Conference?

Click here for requesting a conference number or get on touch with us by phone. Telephone number: +31(0)36-7670290.

2. Do I have to contact For Conference for every single audio conference?

No, you apply for a conference number once only. You can use this number from then on.

3. Do I have to pass the time and duration of the conference to For Conference?

No, you decide the time and the duration.

4. My colleagues also wish to audio conference, could they use my conference number?

That is possible but they can also apply for a conference number themselves. This way, the costs remain separate and it benefits security.

5. How much does the monthly subscription for the audio conferencing service cost?

€0.00. There are no recurring expenses connected with this service, therefore there are also no subscription costs.

6. What is a wallet card?

A wallet card (conference card) is a pass that includes the dial in numbers, the conference number and the PIN code. You will receive this through the post within 10 days.

7. What is the minimum and maximum duration for a conference?

There is none, you decide how long the audio conference continues.

8. What is the minimum and maximum number of participants?

The maximum number of participants is 150. For more participants you can utilize the EasytoConnect Event service.

9. What are the costs per conference?

The standard costs are € 0.13 per minute per participant.

10. If one or more participants no longer wish to take part in the conference, what does this mean as far as the price is concerned?

For Conference only charges for the participants that are actually taking part in the meeting.

11. How often does For Conference send an invoice?

We send an itemized invoice once a month.

12. I would like to see a cost center included in the invoice?

No problem, should you wish to do so you can add your own cost center to every conference number.

13. We would like to add a file number to certain call conferences, is that possible?

No problem at all, we can set up the service for you such that you are able to key in a file number before the meeting. This will also show up on the invoice helping you to charge the costs easily.

14. I would like to receive a monthly digital report of our consumption, is that possible?

For Conference can take care of various different reports for you. Consult your account manager as to which ones you would like to receive.

15. I would like participants to say their name at the start of the conference, is that possible?

At For Conference you can choose to have people say their name; hear blips when they enter or neither of these.

16. What about security?

There are various possibilities for securing your meeting. You can lock the room; request a PIN code for the participants. Contact For Conference in order to discuss the possibilities.

17. When can I start?

Within 2 working hours you have your own conference number at your disposal or you can call us and receive your details immediately on the phone.

18. Do I need any training for using For Conference?

No, it is really easy to use. If you like, we can help you set up your first meeting.

19. Do I have any obligations if I use For Conference services?

No, there are no strings attached. Should you, for any reason, no longer wish to use our services, then we will cancel your conference number at your request.

20. Can I have the conference recorded?

Of course, that is possible, you can have the meeting recorded and listen to it later.

21. I would like to show a presentation during the meeting, how do I do that?

You can make use of our web conferencing solutions for showing presentations online, for sharing documents or for demonstrating software.

22. I would like the participants to be called, is that possible?

Before the meeting, you can give us the names and phone numbers of the participants. Our operators call all participants at the agreed time and put them in the meeting. During the meeting, our operators can dial participants at your request. You simply enter *0 on your phone and pass on the phone number.

23. I would like an operator to be present during the conference, so we can have a question and answer session, is that possible?

Using our Event service, this is possible; please contact us for discussing your requirements.

Questions about Web Conferencing

1. What is Web Conferencing?

In Web Conferencing, those taking part in a meeting are both connected to a Call Conference as well as with the internet. After all participants have logged in via a special webpage, the chair of the meeting can show all participants at the same time a presentation, cooperate on documents or for example demonstrate software. All participants always see the same on their screen at the same time.

2. What do I need for Web Conferencing?

The only thing you need is a computer with browser, an internet connection, telephone and log in details.

3. What are the advantages of Web Conferencing?

An increase in productivity, better collaboration and less travel are just a few of the advantages when using Web Conferencing. (It is also important that you are able to improve the balance between work and private life)

4. How can I set up a web conference at For Conference?

You can apply for your log in details by phone or through email.

5. Do I have to contact For Conference for every single web conference?

No, you request your log in details once only and next you decide the time and duration.

6. What is the maximum number of participants for a web conference?

The number of participants in a web conference is in principle unlimited.

7. What can I use best WebEx or Live Meeting?

For Conference will give you independent advice with regard to these two suppliers. Contact as for deciding which service suits you best.

8. What are the system requirements for a web conference?

Because this is a hosted web service, there is no need to install any server software. Everyone that has a computer with internet connection can take part in a web conference. At For Conference, you can request a complete document that explains all technical requirements.

9. What are the costs per conference?

At For Conference, you have the choice to pay per minute or if you use it more often buy a licence.

10. I would like to see a demonstration, is that possible?

For Conference can give an online demonstration. Please contact us for making an appointment. This demonstration will take about 30 minutes.

11. I would like to set up a web conference today, is that possible?

You receive your log in details within two hours and you are ready to go immediately.

12. Do I have any obligations should I use Web Conferencing?

You can request log in details without having to pay. If you choose to pay per minute, you have no recurring expenses. You may also decide to go for a licence for a 12-month period, which will allow you to use the service without limitations and without any other costs.

13. When can I best choose for a licence?

If you have 1 web conference per month with at least 4 participants, it is cheaper to buy a licence.

14. Is there a support department should I have questions about web conferencing?

You have a helpdesk at your disposal that is available 24*7 365 days per year and answers all possible questions.

15. We want to introduce Web Conferencing in our company but we are in different countries, what about training?

For us that is not a problem at all, we are experienced in dealing with international customers and are able to provide training in various languages.

16. Is it possible to combine Web Conferencing and Audio Conferencing?

In the field of audio conferencing, For Conference can be fully integrated with both WebEx as well as Live Meeting.

Questions about Video Conferencing

1. What is Video Conferencing?

Video conferencing is live communication between two or more locations using image and sound. The use of video conferencing technology can save companies considerable travelling time and costs.

2. Why would we use Video Conferencing?

Videoconferencing is a fast, easy and efficient way of speeding up the decision making process, promoting collaboration and saving costs.

3. How is the quality of Video Conferencing?

The quality of video conferencing has vastly improved over the last few years. Using High Definition means that you get excellent picture quality and actually feel as if you are sitting face to face.

4. What does HD Video stand for?

High Definition video means that the picture is more defined, the format larger and the sound better.

5. I would like to see Video conferencing demonstrated, is that possible?

Of course! Seeing is believing so please contact us for making an appointment.

6. What is Multipoint Video conferencing?

We speak of Multipoint video conferencing when people in different locations wish to meet each other simultaneously via video. Most video conference systems have limited multipoint conference capacity. For Conference is able to set up your multipoint conferences for you.

7. Is video conferencing expensive?

Since the costs of raw materials are on the up, the number of traffic jams increase; it becomes increasingly interesting to use video communication. For Conference has HD video conference equipment in its assortment from as little as a few thousand Euros. It is also possible to pay on a monthly basis.

8. We have several locations worldwide; will you take care of installation everywhere?

Yes, For Conference is able to install worldwide. We have already done so for many companies. Please contact us for references.

Frequently asked questions

Questions about audio conferencing

Questions about Web Conferencing

Questions about Video Conferencing

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